Testimonials

"Avantha Technologies has developed and hosted Crompton Greaves Call Center portal, for tracking customer complaints. The After sales service Portal, with backbone of CTI, runs 24*7 with more than 99% uptime. The application is stable, reliable and scalable, with currently more than 100 concurrent users. The portal generates various sms and e-mail alerts, for meeting SLA of complaint resolution, and achieving customer satisfaction.

Administrative reports and quarterly reviews by senior management of Avantha Technologies, are focused, for taking corrective actions at operating level."

S R Karode
GM.Corporate IT
Crompton Greaves Limited